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My Xerox
Posted: Tue Feb 12, 2008 10:41 pm by gheads
View: 831
 
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I just registered but the site won't let me in

Most likely, your account is still inactive. After registering, you should have received an email with a link to activate your account. This is to make sure everybody is using a valid email address. Make sure this messages is not cought by a spam filter somewhere. If you can't find the message, please send an email with your account name to the webmaster and we'll look into it.


I forgot my password

You can use the Send me a new password page to have the site generate a new password for you. The new password is emailed to the email address you specified in your profile. This message will also contain a link to activate the new password. Please note that the password is case sensitive, so "a" is not equal to "A".


The generated password does not work

Check the email with the new password again. This mail should contain a link that needs to be clicked to activate the new password. Until you follow this link, your old password is still active.


I've updated the email address in my profile

Since we require members to use a valid email address, the account is deactivated when you change the email address. You should receive an email with a link to reactivate your account in the mailbox of your new address. Make sure this messages is not cought by a spam filter somewhere. If you can't find the message, please send an email with your account name to the webmaster.


I've tried it all, and I am still not getting in

Don't worry, contact the webmaster and we'll look into it. Please don't forget to specify your account name as well!