Wanna buy » 'nother valve guide query

If you're interested in buying a Multistrada, this is the place to post questions about the bike.
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jeffpm
2005 1000S DS (Black)


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Post Posted:

I'm looking at buying an '04 Multi. I'm a little concerned about the valve guide issue, I don't want spend all my hard earned cash on the bike only to find a hefty repair bill for new valve guides a couple thousand miles down the road.

The dealer did a search on the VIN but said nothing came up and the only bulletin on valve guides was for the ST, which is a completely different motor. I searched the archives but couldn't find any specific information concerning a bulletin number. It sounds more like dealers are performing the repair as a good faith gesture, and some dealerships won't.

So, my question is is there a specific document number I can refer my dealer to check? Usually bulletins have some sort of reference number. Or, perhaps those that have had the services performed can provide their service managers phone number and I can follow up with them?

I appreciate the help!

Jeff Moorbeck
Milwaukee, WI
Habanero
2006 1000S DS

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Post Posted:

Hi Jeff,

This is a well known problem at Ducati. It is not a repair that is being done out of good faith by dealers, Ducati is paying for it. If your dealer can't get you the info, I would suggest a call to Ducati Seattle, or other quality dealers mentioned here at this site, and ask the service manager to help you out with a bit of information to take back to your dealer. I'm sure they would be happy to help you, just tell them your situation.

This repair will not cost you anything, should your bike need it.

good luck. I have an '04, and I love it. I had the valve guides and valves replaced and it runs beautifully.

scott
jeffpm
2005 1000S DS (Black)


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Post Posted:

Scot,

Thanks for the info, it was helpful. I contacted David at Ducati Seattle and he was very helpful. In case anyone needs it, the information concerning valve guide issues is in a service bulletin. The number is: SVC-06-011.

I will follow up with my dealer in the morning.

Jeff
moonmojo


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Post Posted:

Does it make ant difference if the bike is in warranty or not?

Ken P
lotus54 - Moderator

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Post Posted:

any chance we could get a copy of that bulletin?

mark

jeffpm wrote:Scot,

Thanks for the info, it was helpful. I contacted David at Ducati Seattle and he was very helpful. In case anyone needs it, the information concerning valve guide issues is in a service bulletin. The number is: SVC-06-011.

I will follow up with my dealer in the morning.

Jeff
Habanero
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Post Posted:

moonmojo wrote:Does it make ant difference if the bike is in warranty or not?

Ken P
No, it doesn't matter. Ducati is sucking it up and taking care of the problem..

Jeff...glad I could help.

scott
jeffpm
2005 1000S DS (Black)


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Post Posted:

I was only given the number of the service bulletin, not the actual bulletin itself. Sorry.

Jeff
lotus54 - Moderator

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Post Posted:

I just found out my engine in the '05 'S' is in the range too. I have had no problems (10K miles) but will have them replaced.
Ducati Seattle was very good about checking, they didn't think the year was in the range, but were thorough and checked engine numbers to make certain.

I would rather not have to get it done, but at least they are standing behind the problem.

Mark
JohnB
2005 1000S DS (Red)


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Post Posted:

lotus54 wrote:I just found out my engine in the '05 'S' is in the range too. I have had no problems (10K miles) but will have them replaced.
Ducati Seattle was very good about checking, they didn't think the year was in the range, but were thorough and checked engine numbers to make certain.

I would rather not have to get it done, but at least they are standing behind the problem.

Mark
Hey Mark,
I'm curious what your build date and VIN are. My '05 'S' is not affected. It was made in 10/2004 and the VIN is ZMD...11079
lotus54 - Moderator

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Post Posted:

Mine is 10/2004 and vin is:ZMD.. 11051 not very far from yours.

The dealer said they had to go by engine number, not by the build date. You may want to have them double check using the engine number...

I have had no issues at all, but they said it sould have them replaced. So I'l have them do it.

Mark
JohnB
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Post Posted:

lotus54 wrote:Mine is 10/2004 and vin is:ZMD.. 11051 not very far from yours.

The dealer said they had to go by engine number, not by the build date. You may want to have them double check using the engine number...

I have had no issues at all, but they said it sould have them replaced. So I'l have them do it.

Mark
Is the VIN number different from the engine number? When I contacted Ducati NA, they specifically asked for my VIN number and then, based on that, told me mine wasn't affected. If so, I wonder what VIN was the last "bad" one or which was the first "good" one?
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Post Posted:

JohnB wrote: Is the VIN number different from the engine number? When I contacted Ducati NA, they specifically asked for my VIN number and then, based on that, told me mine wasn't affected. If so, I wonder what VIN was the last "bad" one or which was the first "good" one?
Yes, I would imagine the engine number is different. I'm just going by what the dealer told me, that they had to go by the engine number.

Since mine must have been made in the same batch, it would be worth checking into anyway. I'll try to get my engine number to you- perhaps there is a different batch of engines?

Mark
Mike944
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Post Posted:

lotus54 wrote:I just found out my engine in the '05 'S' is in the range too. I have had no problems (10K miles) but will have them replaced.
Ducati Seattle was very good about checking, they didn't think the year was in the range, but were thorough and checked engine numbers to make certain.

I would rather not have to get it done, but at least they are standing behind the problem.

Mark
My 05 has to have the work done. They found the problem while replacing a bad fork seal at 11,2K. The dealer said I could ride without a problem 'till my 12K service (which will occur at 14K). I assume the bad guides woud cause a little oil comsumption and loss of compression if it wears to the point that the valves don't seat properly. They said I could still ride and I don't want to miss any of the season.
Mike
gsantolo

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Post Posted:

I didn't have any problem with the valve guides on my '04 until I was down at Laguna Seca. Bike ran great but once the temp got over about 200 it would heat up rapidly :x . Red light came on a few times and it stalled a few times. So the valve guides are being replaced at 24,675 miles.

Gary
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